Frequently Asked Questions
Find answers about how the fog works, its compatibility with existing alarm systems, maintenance and warranty — so you can make an informed decision before deployment.
General Questions
The system is designed to be non-lethal: it works through visual concealment rather than physical force. The fluid safety documentation is available on request so you can review it against the requirements of your site before deployment.
Yes. The unit can be connected to an existing alarm system, triggered manually from a smart device, or used as its own alarm system with Ajax security components.
A backup battery keeps the system running for up to 2 hours without mains power.
It depends on your needs. The unit can be triggered from a smart device, from the on-site button, or automatically through the alarm system it is connected to.
The fluid has a shelf life of 6 years, or roughly 9–10 full 30-second deployments. It is easy to replace and is priced as a consumable.
Yes. Our fog systems carry a 3-year manufacturer's warranty. Coverage and terms are confirmed in the supply documents for each order.
Fog deterrent systems have been in use for around 10 years, starting in Europe, across retail, department store and residential projects.
Deployment starts within seconds of activation. Depending on the model, the unit keeps deploying for around 3–5 seconds, with output of 200 m³+ in open space.
With proper ventilation, the fog dissipates in about one hour.
Installation Questions
We recommend professional installation, although anyone with a basic understanding of mounting to drywall can complete the installation.
Yes, the system can connect to an existing alarm system. Depending on your needs, it can also be mounted inside walls or ceilings so it stays out of sight.
Installing one machine usually takes 1 to 2 hours, depending on the size and condition of the project.
Still have a question?
Send us the site type and the alarm panel you use, and we will confirm compatibility and deployment options.